Last Updated: May 9, 2026

 

1. Introduction

Welcome to Ascendro Advisory ("we," "our," or "us"). We are a management consulting firm providing services across management consulting, brand consulting, and executive coaching (KOhesion). We are committed to protecting the privacy and personal information of all individuals who interact with our website. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using our website, you agree to the practices described in this policy.

​​

2. About Us

Ascendro Advisory provides the following professional services:

• Management Consulting – Strategic advisory and operational improvement services for organisations.

• Brand Consulting – Brand strategy, positioning, and identity development for businesses and leaders.

• Executive Coaching – Personalised coaching engagements for senior leaders and executives. Our signature service is KOhesion program.

Our website serves as a point of contact for prospective and current clients, and as a platform for our psychometric assessment tools.

​

3. Information We Collect

We collect personal information only when you voluntarily provide it to us through specific areas of our website. We do not collect personal data automatically through tracking technologies beyond what is necessary for basic website functionality (see Section 9 on Cookies).

​

3.1 Contact Page (Ascendro & KOhesion)

When you submit an enquiry through our general Contact page, we collect:

• First Name

• Last Name

• Email Address

• Company Name

• Position

• Newsletter Subscription Consent (whether you have opted in to receive our newsletter and updates)

​

3.2 Psychometric Assessment Pages

When you participate in any psychometric assessment hosted on our website, we collect:

• First Name

• Last Name

• Company or Organisation Name

• Email Address

This information is collected to identify your assessment responses, deliver your results, and allow our consultants to follow up with you appropriately.

​

4. How We Use Your Information

We use the personal information we collect for the following purposes:

Contact Page submissions:

• To respond to your enquiry or request

• To send you newsletters, insights, and updates about our services — only if you have given your explicit consent to receive them

• To manage our relationship with you as a prospective or current client

Psychometric Assessment submissions:

• To administer and process your psychometric assessment

• To associate your responses with your profile and generate your results

• To allow our consultants to review and discuss your results with you

• To follow up regarding coaching or consulting engagements where relevant

General purposes across all data:

• To comply with our legal and regulatory obligations

• To protect the security and integrity of our website and services

• To improve the quality of our services and user experience

We will not use your personal information for any purpose that is incompatible with the purposes listed above without first seeking your consent.

​

5. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent – Where you have actively opted in (e.g., newsletter subscription, or voluntarily submitting an assessment).

• Legitimate Interests – Where we have a legitimate business interest in responding to enquiries and managing client relationships, provided these interests are not overridden by your rights.

• Contract – Where processing is necessary to fulfil a service agreement with you.

• Legal Obligation – Where we are required to process your information to comply with applicable laws.

​

6. Newsletter Consent and Opt-Out

If you have consented to receive our newsletter and marketing communications, you may withdraw that consent at any time by:

• Clicking the "Unsubscribe" link in any email we send you, or

• Contacting us directly at privacy@ascen-dro.com

Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew consent. You will continue to receive transactional or service-related communications where necessary.

​

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Data Type | Retention Period

• Contact page enquiries | 2 years from last interaction

• Newsletter subscriber list | Until consent is withdrawn

• Psychometric assessment data | 3 years from assessment date

After the applicable retention period, your data will be securely deleted or anonymised.

 

8. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Service providers – Third-party vendors who support our website, email delivery, and data storage, acting as data processors on our behalf and bound by confidentiality obligations.

• Legal authorities – Where required by law, court order, or to protect the rights and safety of our organisation or others.

Any third party with whom we share data is required to handle it in a manner consistent with this Privacy Policy and applicable data protection laws.

​

9. Cookies and Tracking Technologies

Our website may use essential cookies to ensure basic functionality (such as form submissions and session management). We do not use advertising or behavioural tracking cookies without your consent. If we expand our use of cookies in the future, we will update this policy and display an appropriate cookie consent notice on the website.

​

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, disclosure, or destruction. These measures include:

• Secure data transmission (HTTPS/SSL encryption)

• Access controls limiting who within our organisation can view personal data

• Regular review of our data handling practices

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure. We encourage you to contact us immediately if you have any concerns about the security of your data.

 

11. Your Rights

Depending on your location and applicable data protection law, you may have the following rights regarding your personal information:

• Right of Access – To request a copy of the personal data we hold about you.

• Right to Rectification – To request that we correct inaccurate or incomplete data.

• Right to Erasure – To request that we delete your personal data, subject to legal obligations.

• Right to Restrict Processing – To request that we limit how we use your data in certain circumstances.

• Right to Data Portability – To receive your data in a structured, machine-readable format.

• Right to Object – To object to our processing of your data on the basis of legitimate interests.

• Right to Withdraw Consent – To withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@ascen-dro.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

 

12. Children's Privacy

Our website and services are directed at professionals and business organisations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt steps to delete it.

 

13. Third-Party Links

Our website may contain links to third-party websites or resources. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their respective privacy policies.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

For significant changes that affect how we use your data, we will notify you by email (where we hold your contact details) or by a prominent notice on our website.

​

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: Ascendro Advisory Privacy Enquiries Email: privacy @ ascen-dro.com